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[CLOSED] Facebook Ads Strategy & Marketing Team Leader

Kurious Group 29/5/19 Kurious Group 29/5/19

[CLOSED] Facebook Ads Strategy & Marketing Team Leader

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1. Background

1.1 About Us: This Privacy Policy outlines the commitment of Kurious Group Pty Ltd ABN 30 639 892 729 (“Kurious Group”, “we”, “us” or “our”) to protect the privacy of our clients’ personal information and other personal information we receive in the conduct of our business.

1.2 About this Policy: At Kurious Group, we take privacy and client service seriously. We attach great importance to safeguarding client personal information. We consider our Privacy Policy to be an important document.

1.3 Application of this Policy: This privacy policy applies to our clients worldwide and applies to our websites and apps but does not apply to linked third party websites and apps that we do not operate.

1.4 Compliance with Privacy Laws: We comply with all relevant privacy laws.

2. This Privacy Policy

2.1 How it applies: This Privacy Policy sets out how we look after personal information. It explains the kinds of personal information that we collect, and why we collect it. It also describes how we hold, use, and disclose personal information.

2.2 Your agreement: When you engage with us, you agree to the terms of this Privacy Policy and by using our websites and apps, or by providing personal information to us, you also agree to the terms of this Privacy Policy.

2.3 Your consent: When you agree to the terms of this Privacy Policy, you consent to the collection, use, storage and disclosure of that information as described in this Privacy Policy.

3. The Personal Information That We Collect

3.1 What we collect: We collect personal information in the provision of our products and services, including the marketing of our products and services. We collect personal information so that we can provide products, services and information to our clients. We also collect information where we are required to do so by law or as a condition of our contracts and licenses.

3.2 Types of personal information collected: The types of personal information we collect depends on the circumstances in which the information is collected. The types of personal information we collect may include:

Your name and contact details
Identification details, such as date of birth
Identification verification information, such as your passport or drivers licence information that you provide to us to verify your identity
Information regarding your use of our products and services
How you make payments to us, and how we make payments to you, such as your banking and payment details. This could include bank account and debit or credit card details.
Your ordering history with us
Records of communications and dealings with you, such as emails, SMS, telephone, live chat and in-person communications
Information regarding your use of our websites and apps
Location information
Information we may collect as part of a survey, client feedback request or a competition
Information that you provide to us, for example, for verification or as evidence in respect of a complaint
Information and opinions about you that are provided to us by others, such as banks and regulators
If you apply to work for us: your resume, information about your past work and study, references and police background checks.

3.3 Suppliers: We collect information about people who are our suppliers and business partners, or who are employed by our suppliers and business partners. The information we collect is that which we need to do business with that party.

3.4 Visitors: We collect information about people who visit our offices and attend our events. This may include photographs and video.

3.5 Monitoring: We may record and monitor telephone calls and other communications between you and us for training, quality control, verification and compliance purposes.

3.6 Languages: When you communicate with us, we may collect additional information including the languages you speak and how best to manage communications with you.

4. Online Services

4.1 Use of online services: When using our online services, including our websites and apps, we and our technology partners may collect information about you and how you use our online services.

4.2 What we may collect: We may collect information such as:

User name and password
Email address
Which of our services and products you use and how you use them
Device information, such as the model and ID of the device you use, operating system, telephone number and mobile phone network
Server log information, such as details of how you used the service, IP address, hardware settings, browser type, browser language, the date and time of your use and referral URL
Information that may uniquely identify your browser or your account
Location information

4.3 Websites: If you visit our website or use our apps, we collect information on your use of the website or app, such as pages visited, links clicked, text entered, and mouse or cursor movements, as well as information more commonly collected such as the referring URL, browser, device, operating system, and IP address.

4.4 Collection: We use various technologies to collect and store information, including cookies, pixel tags, local storage, databases, and server logs.

4.5 Cookies: Cookies enable the entity that placed the cookie to recognise you across different websites, services, devices and browsing sessions. You can disable cookies, but our online services may not work as intended if you do so.

4.6 Analytics cookies: We use tools such as Google Analytics and Firebase Analytics. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

4.7 Payment providers: We use Stripe [or relevant provider] to manage payments. Please refer to their privacy policy for details.

4.8 Third-party websites: We are not responsible for the privacy practices of linked websites we do not operate. Please read the privacy policy of any other websites you visit.

5. Sensitive Information

5.1 Sensitive information: Includes details about your location, financial accounts, health, ethnicity, religion, and criminal record.

5.2 Collection: We do not usually collect sensitive information. If we do, it will be with your consent or where required by law.

6. How We Collect Personal Information

6.1 How we collect: Including:

Direct interactions (e.g., website forms, phone, email, live chat)
Your use of our websites, apps, and services
Surveys, competitions, or events
Publicly available sources or third-party providers
Job applications

6.2 Your choice: Without required information, we may not be able to provide certain services.

7. Use of Personal Information

We may use your personal information to:

Provide our products and services
Identify and assist you
Process transactions
Respond to inquiries
Deliver support
Detect and prevent fraud or breaches
Comply with laws and agreements
Improve and personalise your experience
Market our services (with opt-out options)
Conduct research, analytics, and reporting
Manage recruitment and HR matters

8. Direct Marketing & Unsubscribe

8.1 Use for improvement: We may use your data to research and improve our offerings.

8.2 Marketing: You may receive marketing communications from us unless you opt out via:

The unsubscribe link in emails
Contacting our team
Changing preferences in your account settings

9. Disclosure of Personal Information

9.1 Disclosure: We may disclose personal information:

Within Kurious Group and its internal teams
To government or regulatory bodies if required
To legal or professional advisers
To a court or in response to a legal order
To providers assisting us in delivering services (e.g., payment processors, IT support)

9.2 Third parties: We do not sell or share personal data with partners or third parties for marketing purposes.

9.3 Disclosure outside Australia: We may store or process information in countries such as the United States, United Kingdom, Europe, India, the Philippines, or others. We take reasonable steps to ensure data is protected across borders.

10. Security and Storage

10.1 Storage: Data may be stored in digital or paper form, including through Amazon Web Services or similar providers.

10.2 Security: We take steps to secure your data but cannot guarantee 100% protection. You are responsible for keeping login credentials secure.

10.3 No guarantees: While we aim to protect your data, we cannot promise to withstand all threats.

10.4 Retention: Information is only retained as long as necessary or legally required. For deletion requests, contact management@kuriousgroup.com.

11. Access to and Correction of Personal Information

11.1 Requests: You may request access, correction, deletion, or restriction of your data, or opt-out of certain data uses.

11.2 Access: To access your personal information, email management@kuriousgroup.com. We’ll respond within 30 days.

11.3 Updates: You can update your information by contacting us.

12. Further Information and Complaints

12.1 Further information: For queries or complaints, contact our team at management@kuriousgroup.com. We’ll investigate and respond promptly.

12.2 Office of the Australian Information Commissioner: www.oaic.gov.au

13. Changes to This Policy

13.1 Reviews: We review our privacy practices regularly.

13.2 Changes: Any updates to this Privacy Policy will be posted on our website.

13.3 Check our website: Please visit www.kuriousgroup.com to review the latest version of this policy.

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